FEEDBACK ON HEATHER ALLEN

Comments in legal directories

…“universally acclaimed for her "understanding of participants' needs and sensitive approach"; [her] winning combination of "pragmatism and insight" is well suited to sensitive disputes.  "Calm, diplomatic and resilient, she is able to keep people focused in a fraught situation and facilitate the best outcome'."    Chambers 2009 

 "'enthusiastic and tireless in the pursuit of settlements' , she has particular experience in dealing with power imbalance, such as in complex employment or inheritance disiputes.  In assessing her approach, sources highlight her "calm,open and avaiable" manner" Chambers 2012

"Sources value Heather Allen for her empathetic approach and say she 'balances each side's arguments effectively"'and is 'a good listener'. She is highly regarded for her profile in contentious inheritance and employment matters." Chambers 2013

• ‘Feedback from clients taken by CEDR
• ‘Worked tirelessly and sensitively to bring the parties together during the course of the day, and helped bridge what appeared to be an unbridgeable gap.’
• ‘Worked extremely hard to keep settlement at the forefront of the disputants' minds.’
•  ‘Conciliatory in tone and sensible’: ‘Picked up rapidly on points of difficulty’.
•  ‘Did a great job at building up trust on both sides’
• ‘She imported realism to the proceedings’.
•  ‘I was very impressed with Heather. We had some very strong-minded people…all had the potential for throwing their toys out of the pram…I think that Heather handled it very well.’

‘Totally professional and objective. Focussed on agreed outcomes’.

• ‘Strengths- listening, energy, calmness, maintenance of a secure, positive environment’.

 Further feedback taken by CEDR is available at     http://www.cedr.com/solve/profiles/?p=heatherallen&tab=full  

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